Travelware.ca

Quick-Pro Sabre Scripts
AGENCY ORDER FORM
ALL INFORMATION PROVIDED IN THIS FORM WILL BE KEPT STRICTLY CONFIDENTIAL.
When you complete this order form, you can fax it to 403-206-7037.

AGENCY: _______________________________________________________________________________

ADDRESS: _________________________________________________________________________________

CITY: ______________________________ PROV: ________ POSTAL CODE:_______________________

PHONE:_________________ FAX:___________________ E-Mail Address: ____________________________

SABRE Pseudo City Code:_______________ # OF WORKSTATIONS:________
* if you have branch offices or single-user home locations with separate Pseudo City Codes, please complete this first page of the order form individually for each location

AFFILIATION: __________________________ (e.g. Ensemble, Uniglobe, etc.)

ACCOUNTING SYSTEM:________________________ 

MANAGER:____________________________________       KEY CONTACT:___________________________________


 PART 1. DEFAULT CITY INFORMATION
Please specify the default destinations you wish to use. If you do not specify otherwise, the default departure city will be the home city of your agency.  Specify city code if you wish to use a different default departure city:  _____________


PART 2. ADDRESS FIELD INFORMATION
Quick-Pro offers the choice of having the postal or zip code by itself on the 4th address field line or after the city and province/state code on the 3rd address field line. The postal or zip code on the 3rd line is required for TRAMS users.

Specify which option you wish:

POSTAL CODE ON:   3rd ADDRESS LINE ___  4th ADDRESS LINE ___  

IS CLIENT STREET ADDRESS MANDATORY: ______   IS POSTAL CODE MANDATORY: ______


PART 3. TIME FORMAT INFORMATION
Quick-Pro offers the choice of having departure and arrival times entered in the 24-hour or 12-hour clock formats. This pertains primarily to OTH, BUS and SEA segments. Specify which option you wish:

ALWAYS USE 24-HOUR FORMAT ____   ALWAYS USE 12-HOUR FORMAT ____   ALLOW AGENT TO SELECT EITHER FORMAT ____


PART 4. PNR RETENTION INFORMATION
Quick-Pro offers the choice of entering an OTH segment to extend the validity of the PNR. Quick-Pro uses 90 days from the last travel date as a default. If you wish to specify another default, enter here: _______________________.


PART 5. VIRTUALLY THERE / E-MAIL INFORMATION
Quick-Pro offers the option to add a remark to the PNR to advise the client that they can check their PNR on line at virtuallythere.com. This can be a standard itinerary remark, an invoice remark, or a start-of-itinerary remark, according to your agency preference. Do you wish to enable this remark: __________ (Yes or No)
Specify remark type: _______________________. (standard itinerary, invoice, start-of-itinerary)

Quick-Pro offers the option to prompt the agent in the PNR create script to add an e-mail address if one does not exist in the PNR - if the address is not added, an historical remark will be added to the PNR to indicate the client did not have an e-mail address available. If a client STAR was used to populate the PNR, the script would then prompt to add the e-mail address to the STAR if one has been added to the PNR.
Do you wish this option to be set-up: _______________ (Yes or No)


PART 6. ACCOUNTING / INTERFACE INFORMATION
Complete this section only if your agency has an accounting system with interface capabilities.

GST/HST/QST:

Tax codes are single-letter codes which are added to the accounting line and are set-up in your accounting system. For BSP transactions, Sabre uses "C" for international travel where there is no GST on commission and "D" for domestic travel where there is GST on commission. The script will use these codes by default for non-BSP transactions. If you want different codes used, please specify below:

Code

Application

 

 

 

 

 

 


Does your agency require that QST is itemized separately in the 3rd tax field in accounting lines: _________  (Note: QST codes will be the same as GST/HST codes, unless specified otherwise)

DK (Customer) Numbers

If you are a Trams agency, and require that the customer number also be entered into a 5.S*AN over-ride remark, indicate this here: ____________.

Do you want the home phone number in the PNR to be the default for the customer number, for bookings created without using a STAR: _________

Product Codes: (GBO/Travcom only)
If applicable, please attach a list of the Product Codes and these will be set-up in a menu format for your agency.

Travel Type Codes: (Trams only)
Please attach a list of the TT codes from TRAMS and these will be set-up in a menu format for your agency.
If you do not attach a list, then the standard defaults from Trams will be used.

Credit Card Merchant Option: (Trams only)
Do you wish to have a prompt for selecting credit card merchant as the payment type for suppliers that may not accept credit card as form of payment? ________
Note: this prompt will only appear where client form of payment is credit card and will not appear for major suppliers who accept credit cards for all products. If the credit card merchant option is selected, the *CP4 and *XP entries will be added to the end of your accounting line, to facilitate agency processing of the credit card.

Agency Credit Card Option:
Do you use an agency credit card for payment of suppliers who accept only credit card payment in cases where clients pay by cash, cheque or invoice? _____ 

Note: if you say select this option, you have the choice of:


PART 7. Service Fees
Please specify your default fees for the following categories. Agents will always be able to change these defaults when using the script. If you only have a single vendor number for all service fees, you only need to enter it once.

SERVICE FEE ITEM DEFAULT FEE PER: VENDOR NUMBER
AIRLINE & RAIL ITEMS      
Airline Reservations & Ticketing $ Person  
Rail Reservations & Ticketing $ Person  
Ticket Re-Issue / Exchanges $ Person  
Ticket Refunds $ Ticket  
Frequent Flyer Reservations $ Person  
HOTEL / CAR ITEMS      
Hotel Reservations $ Reservation  
Car Reservations $ Reservation  
HOLIDAY PLANNING      
Plan-to-go Deposit $ Person  
FIT Planning $ Hour  
Theatre/Dinner/Attractions Reservations $ Reservation  
OTHER      
Accounting Assistance $ Incident  
Refunds of Non-Penalty Documents $ Refund  
Visa Assistance $ Visa  
Use of Emergency Assistance Service $ Incident  
*Other Items:
There will be a $15 charge for each additional item added.
     
  $    
  $    
  $    
  $    
  $    

PART 8. Vendor Codes:

There is a standard list of vendors set up in the Quick-pro vendor menus. Click here to view. You can provide vendor codes in any of these ways:

Note: for new vendor set-up, we have a list of suggested alpha vendor codes available.
Note: V
endor numbers MUST be a maximum of 6 characters.

Agency Custom Vendors:
If there are vendors that are not listed above that you use frequently, these can be set-up as “Agency Custom vendors”, for a fee of $15 per vendor. Please list these below. Please do not include any vendors that are normally handled by BSP transactions such as airlines or airline tour companies where MPD’s are used for payment, car and hotel chains, or individual car or hotel properties
.